• When faced with an angry patient, remember the 5/20 rule.
    Patients who visit healthcare organizations often bring along family members or friends and are usually experiencing a degree of emotional and physical stress. This stress can sometimes affect their reactions to a situation. When service failures and complaints occur, you need to have tools in   Read more..
    Posted on 17 Aug, 2017
    By Elizabeth
    Angry Patients, Service Foibles, and the 5/20 Rule
    You append modifier 22 (Increased procedural services) to a CPT® code to indicate that a surgical procedure requires physician work substantially greater than that usually required to perform the service. There is unfortunately no one standard definition of what “substantially greater” effort means. You should   Read more..
    Posted on 15 Aug, 2017
    By Elizabeth
    Don’t Labor Over Modifier 22 – Increased Procedural Services
  • Follow 7 expert-recommended steps to evaluate, document, and report breaches.
    With the increase in data breach incidents—as well as the rise in HIPAA breach penalties—it’s more important than ever before for covered entities (CEs) and business associates (BAs) to develop a thorough incident response plan. Here’s what you need to do right now to protect   Read more..
    Posted on 10 Aug, 2017
    By Elizabeth
    Plot Out Your Organization’s Security Incident Response Plan
  • As a result of the 2017 Physician fee Schedule if you bill for moderated sedation, this year just got easier for more than 400 procedures. Last year you have noticed there’s something missing in your CPT manual about moderate sedation are now gone. From Old codes   Read more..
    Posted on 8 Aug, 2017
    By Elizabeth
    Moderate Sedation Codes in 2017 without anxiety or pain
  • Consider conducting security audits to evaluate your BA’s security and privacy practices.
    Are your business associates (BAs) ready to respond to a HIPAA breach? When it comes to answering this question, what you don’t know can hurt you. According a Cyber-Awareness Monthly Update from the HHS Office for Civil Rights (OCR), covered entities (CEs) and BAs should think   Read more..
    Posted on 3 Aug, 2017
    By Elizabeth
    Four Steps to Secure Your BAs from Breaches
  • “During my year in business school, I learned two different methods for improving modes of production, Kaizen and Lean Six Sigma,” says Sam Goldberger, MD, MBA in his book A Method That Works: How to Take Your Ophthalmology Practice to the Next Level and Have   Read more..
    Posted on 27 Jul, 2017
    By Elizabeth
    Kaizen & Lean Six Sigma for Your Medical Practice: Because Everything Can Be Improved and Should Be